Third Line Maintenance

Third line maintenance relates to when second line support staff are unable to resolve a problem and require additional assistance from higher level specialists, such as our R&D team or network architects.

We offer a range of specialist radio system maintenance services, including license checks, parameter specification checks such as frequency alignment, and output power checks, antenna checks and coverage checks. We can also add extra capacity to systems when required, and when it comes to license payments, Simoco Wireless Solutions provides the frequencies that all systems operate on.

There are no hidden payments – our equipment rooms are included in all managed services agreements.