For the ambulance service, communications really are a matter of life and death. Communications between paramedics, ambulance dispatchers and healthcare centres need to be absolutely clear and audible and patching between services needs to effortless. But it’s not just a matter of voice. As the digital era ushers in new healthcare technologies, data from lifesaving equipment or patients’ medical records needs to be transmitted seamlessly too.

All this demands a highly integrated voice and data communications strategy.

What is our approach?

Simoco’s consultative approach means that emergency services and public safety agencies across the world benefit from radio systems that work according to their operational requirements rather than an off the shelf solution. As a manufacturer, Simoco can produce bespoke hardware that meets the precise needs of customers. Extending coverage quickly in emergency situations is critical and Simoco offers products, such as portable repeaters, that enhance communications in key operational areas.

Using an IP backbone delivers interoperability across multiple user groups, systems and platforms. The delivery of standards based systems mean that organisations aren’t locked into proprietary solutions that restrict growth and operations. Simoco’s switchless product offering means that public safety organisations benefit from flexible low cost systems.

Simoco offers future proof services that can integrate data and connectivity to support the wide range of functions required by today’s public service agencies, going beyond voice to encompass features such as high level encryption, telemetry, data applications and GPS. With global industry experience and legislative knowledge Simoco is relied upon by the public safety sector to provide and manage best in class critical communications.

What are the results?

All stakeholders in the ambulance chain – from initial dispatchers, to paramedics on the road and in the air, to the healthcare centres they travel between, experience highly reliable, fully secure communications that support lightning-quick decision-making and lifesaving decisions on the move.

As new technologies develop to support the ambulance service, including telehealth systems, Simoco Wireless Solutions enables ambulance services to be best-placed to take advantage of these – without having to make substantial additional investments in their communications infrastructures.